Even the same piece of leather may be dyed unevenly due to differences in fiber density and thickness in different parts of the body.
Leather quality varies depending on the age of the animal, sex, living environment, breed, individual, body part, etc. Therefore, there is a possibility that the color and pattern may differ from the product photo.

Please note that we do not accept returns or cancellations due to uneven color or leather pattern.

Although we try to reproduce the actual color and texture as much as possible in the product photos, there may be slight differences in color between the image photo and the actual product due to differences in monitors and mobile device displays (differences in LCDs, brightness, etc.), screen settings, product photo shooting conditions, and other factors.
Please note that this does not constitute a product defect.

1) Brush with a horsehair brush.

Carefully brush the surface, seams, and folds of the leather product to remove dust and fine dirt.

2) Use a leather cream, a little smaller than a coin, and apply it well with a cloth. We recommend that you take a small amount of the cream and apply it while blending it in. The cream will nourish the wallet, preventing it from drying out, increasing its luster, and preventing color fading and mildew.

(3) Wipe dry with a soft cloth and leave in a well-ventilated shade for about half a day to complete the care of the leather product.

We do not accept cancellations due to customer's convenience.
Please be sure to check your order details on the order confirmation screen before completing your order to ensure that there are no errors in the contents.
To confirm your order information, please check "My Page" on the official website or the "Order Confirmation E-mail" sent to you after placing your order.

If your registered information is incomplete, such as an insufficient street address, delivery to an undeliverable area, or missing digits in your phone number, your order may be automatically cancelled.
Please place your order again with the correct address and phone number.
If you have any questions, please contact our customer support.

Customer Support
contact@teema.jp
Inquiries will be answered within 2 business days.
(Business days: weekdays 10:00-17:00, except for year-end and New Year holidays and GW)

Orders cannot be cancelled after they have been placed.
Please be sure to check your order details on the order confirmation screen before completing your order to ensure that there are no errors in the contents.
To confirm your order information, please check "My Page" on the official website or the "Order Confirmation E-mail" sent to you after you place an order.

We do not accept returns or exchanges for any reason other than initial product defects or incorrect delivery.

In case of defective or incorrectly shipped products, please contact us by e-mail within 7 days.
Please fill out the inquiry form and contact us.

For return procedures for products with major defects, please contact us within 7 days of receiving the product by using the Contact Us page to inform us of your return.

*Please note that we are unable to accept returns of products that have been used or after the above date has passed.
*We will pay for the shipping costs of returning the product.

Return Policy

Although we try to reproduce the actual color and texture of the product as much as possible in the product photos, there may be slight differences in color between the image photo and the actual product due to the monitor or mobile device display (differences in LCD, brightness, etc.), screen settings, or the shooting conditions of the product photo.
In such cases, it does not constitute a product defect.

Please note that we cannot accept returns due to customer reasons (wrong image, wrong size, inability to carry in the product, etc.). Please check the product thoroughly before placing an order.

After completing your order, you can issue and print it from My Page.

If an error message is displayed on the order payment screen and payment cannot be made, the following causes may be considered.

If you have entered your credit card number incorrectly
・Short expiration date on your card (expiration date is in the current month of your order or the following month)
・Restriction of use by credit card companies, carrier payment companies, or our reasons
・Support for your device has expired
・Environmental factors such as OS or browser version

・Operating on the site If you wish to complete your order, please try one of the following:
・Another payment method
・Another credit card
・Another browser
・Another device, operating system, or browser update


We recommend using the latest versions of all browsers to ensure the safest possible experience on our site.

If you place an order with no specification (shortest delivery time), we will arrange the following shortest delivery time.

Leather brand products will be shipped within 5 business days.
・Cut leather material products will be shipped within 5 business days.
・Tools/materials/hardware products will be shipped within 5 business days.
・One piece leather products will take 1 to 2 months to be shipped.

It takes 1 to 2 months to ship single-piece leather products. Please note that the delivery date may vary depending on the delivery area.