商品について

Even the same piece of leather may be dyed unevenly due to differences in fiber density and thickness in different areas.
Leather quality varies depending on the age of the animal, sex, living environment, breed, individual, body part, etc. Therefore, colors and patterns may differ from those in the product photos.

Please note that we do not accept returns or cancellations due to uneven color or leather pattern.

Although we have tried to reproduce the actual colors and textures as much as possible in the product photos, there may be slight differences in color between the images and the actual products due to differences in monitors and mobile device displays (differences in LCDs, brightness, etc.), screen settings, product photo shooting conditions, etc.
Please note that this case does not correspond to a product defect.

革商品の手入れについて

1) Brush with a horsehair brush.

Carefully brush the surface, seams, and folds of leather products to remove dust and fine dirt.

② 革用クリームを使用し、コインより少し小さい程度を布でよく塗り込みます。少量を少しずつ取って馴染ませながら塗り込んでいただくのがおすすめです。クリームによって財布に栄養が与えられることで乾燥を防いで光沢も増し、色落ちやカビなどを防ぐことができます。

③ 柔らかい布で乾拭きもし、通気性の良い日かげに半日ほど置くと革製品のお手入れは完成です。

キャンセルについて

We do not accept cancellations for your convenience.
Please be sure to check the order confirmation screen before completing your order to ensure that all details are correct.
To confirm your order information, please check "My Page" on the official website or the "Order Confirmation E-mail" sent to you after placing your order.

Incomplete registered information, such as an insufficient street address, delivery to an undeliverable area, or missing digits in your telephone number, may result in an automatic cancellation of your order.
Please place your order again with the correct address and phone number.
If you have any questions, please contact our customer support.

Customer Support
contact@teema.jp
Your inquiry will be answered within 2 business days.
(Business days: weekdays 10:00-17:00, excluding year-end and New Year holidays and GW)

We do not accept cancellations after an order has been placed.
Please be sure to check the order confirmation screen before completing your order to ensure that all details are correct.
To confirm your order information, please check "My Page" on the official website or the "Order Confirmation E-mail" sent to you after placing your order.

返品について

We do not accept returns or exchanges for reasons other than initial product defects or incorrect delivery.

In case of defective or incorrectly shipped products, please contact us by e-mail within 7 days.
Please fill out the inquiry form and contact us.

For the return procedure in case of major defects in the product, please contact us through the Contact Us page within 7 days of receiving the product to inform us of the return.

*Please note that we are unable to accept returns of products that have been used or after the above date.
We will bear the shipping costs for returning the item.

Return Policy

Although we have tried to reproduce the actual colors and textures as much as possible in the product photos, there may be slight differences in color between the images and the actual products due to differences in monitors and mobile device displays (differences in LCDs, brightness, etc.), screen settings, product photo shooting conditions, etc.
In that case, the product does not fall under the category of defective products.

Please note that we cannot accept returns due to customer reasons (wrong image, wrong size, inability to carry in the product, etc.). Please check the product thoroughly before placing an order.

注文について

After completing your order, you can issue and print it from My Page.

If an error message is displayed on the order payment screen and payment cannot be made, the possible causes are as follows.

Incorrectly entered card number
If your card has a short expiration date (expires in the current month of your order or the following month)
Restrictions on use due to credit card companies, carrier payment companies, or our company's reasons
Support has expired for the device you are using.
OS, browser version, and other environmental factors

For orders placed through the site, please contact
Payment by
Credit Cards by
Browser by
Update to the latest version of another device, OS, or browser

If you try any of the above, you may proceed to complete your order.
We recommend that you use the latest version of each browser to ensure the safety of our website.

If you place an order with no specification (shortest delivery time), we will arrange the following shortest delivery time.

Leather brand products shipped within 5 business days
Cut leather material products shipped within 5 business days
Tools/materials/hardware items shipped within 5 business days
It takes one to two months to ship a single piece of leather product.

The product arrival date varies depending on the delivery area. Please be aware of this in advance.